Tesserrack Group  
  The Tesserrack Network

Operations

Managed Hosting

We operate mainly applications developed by TESSERRACK, in order to take advantage of synergies during the go-live, operations and maintenance phases. In particular, we operate complex and secure web applications.

Application Support

Our support line will take your calls 24 hours a day and 7 days a week. The calls are recorded; initial assessment and support are made according to standard procedures. For the cases that require further investigation and diagnosis, the call is forwarded to the appropriate expert in accordance with the relevant Service Level Agreement.

Systems Monitoring

Even for systems that run on your premises, you can take advantage of our pool of experts by using our remote systems monitoring.


 

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